AYDEXA Terms of Use

These Terms take effect on the date they are first published on AYDEXA's legal website. AYDEXA is operated by Grodify LLC. Questions about these Terms may be sent to support@aydexa.com.

1. Who may use AYDEXA

AYDEXA is intended for adults age 18 or older. By using AYDEXA, you agree to these Terms and our Privacy Policy. You may stop using the app at any time. The public information in AYDEXA Free can be explored without creating an account. An account is required for account-based features, including AYDEXA+.

2. What AYDEXA does—and does not do

AYDEXA is an independent informational service. It is not a government agency and is not operated, affiliated with, or endorsed by a government agency. It organizes information from official sources about public benefits, services, deadlines, and opportunities and links you to the responsible organization.

AYDEXA does not submit an application for you, decide whether you qualify, guarantee approval or funding, reserve a place on a list, or change an agency's decision. Programs and their rules can change. Before acting, check the current official source and any notice you received. The agency or other official organization controls its own application and decision process.

AYDEXA's needs guidance, recommendations, and alerts identify information worth reviewing; they are not eligibility decisions or personal advice. Personalized notifications are sent only if you activate them and grant the required device permission. AYDEXA is not an emergency service and does not provide legal, medical, tax, financial, or immigration advice. Seek an appropriate qualified professional when you need that kind of advice.

3. Explain this letter and Read Aloud

If you choose Explain this letter, AYDEXA takes a temporary photo for on-device OCR. The image is not uploaded. Supported sensitive identifiers are redacted on the device. Only text produced from the document after that redaction is transmitted through AYDEXA's authenticated service to OpenAI for the explanation you request. The request uses store: false; this does not promise that OpenAI keeps no safety or abuse-monitoring records. AYDEXA does not save the document body or explanation in its ordinary database or logs. The Privacy Policy explains this processing in more detail.

OCR and automated explanations can be incomplete or mistaken, especially if a page is missing or difficult to read. Compare the explanation with the original document and confirm important dates, amounts, requirements, and options with the sender or official source. AYDEXA does not decide your legal rights or recommend a legal strategy. Read Aloud uses the device's local speech service; it is not a substitute for reading the original document.

4. Accounts and acceptable use

You are responsible for keeping your account credentials secure and for activity you authorize through your account. Tell us at support@aydexa.com if you believe your account has been misused. Do not impersonate another person or agency, attempt to access someone else's information, interfere with the service, bypass security or usage limits, or use AYDEXA for unlawful purposes. We may limit or suspend access when reasonably necessary to protect users, the service, or legal rights.

You may use the app and its original explanations for lawful personal, noncommercial purposes. Grodify LLC and its licensors retain their rights in AYDEXA software, branding, and original content. Government and other third-party material remains subject to the rights of its respective owner. These Terms do not transfer ownership of that material to AYDEXA or to you.

5. AYDEXA+ subscriptions

AYDEXA+ is an optional monthly subscription. Apple or Google displays the applicable price and billing terms before purchase and processes payment. The subscription renews until you cancel it through the store account used to buy it. Premium access becomes available after the applicable app store confirms the purchase. Restore Purchases checks for a qualifying purchase; it does not create a new one. Cancellation, refunds, billing problems, and access through the end of a paid period follow the applicable store's terms and the purchase status it reports.

Deleting an AYDEXA account does not automatically cancel an Apple or Google subscription. To stop future store billing, cancel the subscription in the applicable Apple or Google account. The app provides an account-deletion path, and you may also contact support@aydexa.com if you cannot access it.

6. Official links, corrections, and availability

Links to official and other third-party sites take you outside AYDEXA. Those sites control their own content, services, and privacy practices. AYDEXA may correct, update, remove, or reorder information as sources change or when accuracy or safety requires it. We do not promise that a program will remain available or that AYDEXA will operate without interruption.

7. Warranties and responsibility

AYDEXA is provided on an “as available” basis. To the extent permitted by applicable law, Grodify LLC does not make a warranty that every summary, link, date, or service will always be accurate, complete, current, or uninterrupted. This does not replace an agency's obligations or reduce any warranty or remedy that applicable law does not allow us to exclude.

To the extent permitted by applicable law, Grodify LLC is not responsible for indirect or consequential losses arising from ordinary use of AYDEXA or reliance on its informational summaries. This clause does not limit liability for fraud, intentional misconduct, or any other harm or remedy that applicable law does not allow us to limit. Nothing in these Terms sets a monetary cap on a claim or requires you to give up a right that cannot lawfully be waived.

8. Changes to these Terms

We may update these Terms as the service or applicable law changes. We will identify the effective date of an updated version and give notice of material changes when required by law. Changes do not retroactively authorize an undisclosed use of personal information. If you do not agree to updated Terms, you may stop using AYDEXA and request account deletion; any store subscription must be canceled separately.

9. Consumer rights and severability

Nothing in these Terms limits consumer, privacy, accessibility, or other rights that applicable law does not permit us to waive. If a provision cannot be enforced, the remaining provisions continue to apply to the extent allowed by law.

10. Contact

For questions about AYDEXA or these Terms, contact Grodify LLC at support@aydexa.com. Please do not email personal letters, identity documents, account numbers, or other sensitive case information through ordinary email.